BloomsyBox Terms and Conditions of Use & Service
Last Updated: July, 2026
Welcome to BloomsyBox. These Terms and Conditions of Use & Service (“Terms”) apply to your access to and use of the BloomsyBox website, mobile website, products, subscriptions, services, and any related features or content offered by BloomsyBox.com, LLC, doing business as BloomsyBox (“BloomsyBox,” “we,” “us,” or “our”).
By accessing our website, placing an order, creating an account, purchasing a subscription, or using our services, you agree to these Terms. If you do not agree, please do not use our website or services.
1. About BloomsyBox
BloomsyBox is an online floral and gifting company offering farm-fresh flowers, plants, subscriptions, and gift products for delivery within the United States. Our products may include fresh flower bouquets, roses, orchids, tropical flowers, plants, seasonal collections, subscriptions, corporate gifts, and other giftable items.
Because we work with fresh, natural, and perishable products, availability, colors, varieties, stem counts, packaging, and delivery timing may vary based on seasonality, weather, farm availability, carrier performance, and other factors outside of our control.
2. Eligibility
You must be at least 18 years old, or the age of majority in your state of residence, to place an order or purchase a subscription from BloomsyBox. By using our website, you represent that you have the legal authority to enter into these Terms.
3. Accounts
You may be required to create an account to place orders, manage subscriptions, track deliveries, or access certain features. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
You agree to provide accurate, current, and complete information and to update your account information as needed. BloomsyBox is not responsible for delays, failed deliveries, or other issues caused by incorrect or outdated customer information.
4. Products and Product Availability
We make reasonable efforts to display our products accurately, including colors, sizes, descriptions, and images. However, flowers and plants are natural products and may vary in color, shape, size, openness, variety, and overall appearance.
Product images are for general reference and presentation purposes. Actual products may differ from the images shown on the website.
All products are subject to availability. We reserve the right to limit quantities, discontinue products, update assortments, or cancel orders if a product is unavailable, incorrectly priced, or cannot be fulfilled.
5. Substitution Policy
Because flowers and plants are seasonal and perishable, substitutions may be necessary from time to time.
If a specific flower, plant, color, container, vase, packaging element, or other item is unavailable, BloomsyBox may substitute an item of equal or greater value while making reasonable efforts to preserve the overall style, theme, color palette, and value of the original product.
For mixed bouquets, we may substitute flower varieties while keeping the overall design and color palette as close as possible. For single-variety bouquets, roses, orchids, tropicals, plants, or exclusive designs, we will make reasonable efforts to match the selected product but may substitute with a comparable color, variety, or item when necessary.
Substitutions may occur due to seasonality, farm availability, weather, quality concerns, logistics, or other fulfillment factors.
6. Orders and Payment
By placing an order, you agree to pay the listed product price, applicable shipping fees, taxes, and any other charges shown at checkout.
We accept the payment methods displayed at checkout. You authorize BloomsyBox and its payment processors to charge your selected payment method for the total order amount.
Prices are listed in U.S. dollars and may change at any time. We reserve the right to correct pricing errors, product errors, or availability errors, even after an order has been placed. If an error affects your order, we may contact you for instructions, cancel the order, or issue a refund.
We reserve the right to refuse, cancel, or limit any order at our discretion, including orders that appear fraudulent, abusive, intended for resale, incorrectly priced, or otherwise inconsistent with these Terms.
7. Shipping and Delivery
BloomsyBox ships fresh flowers, plants, and gifts using third-party carriers. Delivery dates shown at checkout are estimated or selected delivery dates, depending on the product and service level.
While we make reasonable efforts to deliver on or near the requested delivery date, we cannot guarantee exact delivery dates or delivery times unless expressly stated. Delivery may be affected by carrier delays, weather, holidays, incorrect addresses, recipient availability, building access, farm availability, volume spikes, or other circumstances outside our control.
Some products may ship before the selected delivery date to help ensure arrival within the expected delivery window. For perishable products, the recipient should retrieve the package promptly after delivery.
BloomsyBox is not responsible for failed, delayed, or damaged deliveries caused by incorrect shipping information, recipient unavailability, refusal of delivery, inaccessible delivery locations, carrier issues outside our control, weather events, natural disasters, or other circumstances beyond our reasonable control.
8. Address Accuracy
Customers are responsible for providing complete and accurate delivery information, including recipient name, street address, apartment or suite number, company name if applicable, phone number, and any required delivery instructions.
BloomsyBox is not responsible for orders that are delayed, lost, returned, or delivered incorrectly because of inaccurate, incomplete, or outdated shipping information.
If an address correction, re-route, replacement, or reshipment is required due to customer error, additional fees may apply.
9. Freshness Guarantee and Customer Support
We stand behind the quality of our flowers and plants. If your order arrives damaged, incorrect, missing, or in unsatisfactory condition, please contact our Customer Service team within three calendar days of delivery.
To help us review the issue, we may require your order number, recipient information, delivery details, and clear photos of the product and packaging.
Depending on the situation, BloomsyBox may offer a replacement, store credit, refund, partial refund, promotional credit, or another resolution at our discretion.
Because flowers and plants are perishable, claims submitted after the review period may not be eligible for replacement, credit, or refund.
10. Returns and Refunds
Due to the perishable nature of flowers and plants, BloomsyBox generally does not accept returns.
All sales are final unless BloomsyBox determines that an order qualifies for a replacement, refund, credit, or other resolution under our freshness guarantee or applicable law.
Refunds, when approved, will be issued to the original payment method unless otherwise determined by BloomsyBox. Credits and promotional codes have no cash value and may be subject to expiration dates, exclusions, or other restrictions.
11. Subscriptions, Auto-Renewal, and Recurring Billing
BloomsyBox offers recurring flower, plant, and gift subscriptions. By purchasing a subscription, you are signing up for an automatically renewing plan and authorize BloomsyBox to charge your selected payment method on a recurring basis according to the subscription plan you choose at checkout.
Before completing your purchase, we will disclose the subscription price, billing frequency, delivery frequency, renewal terms, cancellation policy, and any applicable shipping fees, taxes, or other charges. By placing your subscription order, you acknowledge and agree that your subscription will automatically renew until you cancel, pause, skip, or otherwise modify it in accordance with these Terms.
Subscription plans may renew monthly, bi-weekly, weekly, prepaid, or on another recurring schedule depending on the plan selected at checkout. Unless otherwise stated, your subscription will continue and your payment method will be charged automatically until you cancel.
12. Subscription Confirmation
After you purchase a subscription, BloomsyBox will send you a confirmation email that includes the material terms of your subscription, including the plan selected, recurring price, billing frequency, delivery details, and instructions for managing or canceling your subscription.
Customers are responsible for reviewing their confirmation email and account details to ensure the subscription information is accurate.
13. Managing Your Subscription
You may manage eligible subscriptions through your BloomsyBox account or by contacting Customer Service. Depending on your subscription type and the status of your order, you may be able to:
- Cancel future renewals
- Skip an upcoming delivery
- Pause your subscription
- Change your delivery frequency
- Update your shipping address
- Update your payment method
- Change certain subscription details
Subscription changes must be made before the applicable order is processed. Once an order has been processed, prepared, packed, shipped, or sent to fulfillment, it may not be eligible for cancellation, refund, address change, skip, or pause.
14. Cancellation
You may cancel your subscription at any time before your next order is processed.
If you signed up for your subscription online, you may cancel online through your BloomsyBox account or through another online cancellation method made available by BloomsyBox. You are not required to call customer service to cancel an online subscription.
Canceling a subscription stops future renewals and future recurring charges. Cancellation does not automatically cancel or refund orders that have already been processed, prepared, packed, shipped, or sent to fulfillment.
If you need help canceling, you may also contact BloomsyBox Customer Service at info@bloomsybox.com or 8005180957.
15. Renewal Reminders
Where required by applicable law, BloomsyBox will send renewal reminders before certain subscription renewals, including annual subscriptions, prepaid subscriptions, subscriptions with renewal terms longer than one month, or subscriptions that renew after a promotional or discounted period.
Renewal reminders may include the renewal date, renewal price, billing frequency, cancellation instructions, and a link or instructions to manage your subscription.
16. Prepaid Subscriptions
Prepaid subscriptions are billed upfront for the selected subscription term and may include multiple scheduled deliveries.
Unless otherwise stated at checkout, prepaid subscription purchases are final once the subscription begins. Canceling a prepaid subscription will stop future renewals, but it does not automatically refund unused deliveries remaining in the prepaid term unless required by law or approved by BloomsyBox.
Customers may continue to receive remaining prepaid deliveries after turning off future renewal.
17. Free Trials, Discounts, and Promotional Subscription Offers
If BloomsyBox offers a free trial, introductory discount, promotional subscription price, or other special subscription offer, the offer terms will be disclosed at checkout.
After the trial or promotional period ends, your subscription may automatically renew at the then-current subscription price unless you cancel before the renewal date. Promotional offers may be subject to eligibility requirements, exclusions, limits, and expiration dates.
18. Price, Product, and Plan Changes
BloomsyBox may update subscription prices, shipping fees, taxes, products, delivery options, or available subscription plans from time to time.
If required by law, we will provide notice of material changes before they take effect and explain how you may cancel if you do not agree to the change.
19. Subscription Delivery Timing
Subscription deliveries generally follow the schedule associated with your selected plan and original order date. However, subscription delivery dates are not guaranteed to occur on the exact same calendar date each month.
Because our products are fresh and perishable, BloomsyBox may ship subscription orders within a reasonable delivery window around the recurring date to allow for farm availability, production, fulfillment, monthly collection transitions, carrier timing, holidays, and weather-related issues.
Delivery timing may vary during holidays, high-volume periods, carrier disruptions, weather events, or other circumstances outside our reasonable control.
20. Gift Orders
BloomsyBox offers products intended for gifting. Customers are responsible for providing accurate recipient information and ensuring that the recipient is available to receive the delivery.
Gift messages may be included when available. BloomsyBox reserves the right to remove, edit, or refuse messages that contain offensive, threatening, illegal, or inappropriate content.
21. Corporate, Bulk, and B2B Orders
Corporate, bulk, wholesale, partnership, and B2B orders may be subject to separate terms, pricing, contracts, service levels, lead times, substitution rules, cancellation terms, and payment terms.
In the event of a conflict between these Terms and a separate written agreement signed by BloomsyBox, the signed agreement will control for that specific order or relationship.
22. Promotions, Discounts, and Gift Cards
Promotional codes, discounts, credits, rewards, and gift cards may be subject to specific terms, expiration dates, minimum purchase requirements, product exclusions, and other restrictions.
Promotions cannot be combined unless expressly stated. Promotions may not apply to subscriptions, sale items, gift cards, shipping fees, taxes, partner products, certain collections, or previous purchases.
BloomsyBox reserves the right to modify, suspend, cancel, or refuse any promotion, discount, code, credit, or offer at any time if we believe it is being misused, applied in error, or used inconsistently with the offer terms.
23. Reviews, Photos, Feedback, and User Content
If you submit reviews, photos, comments, testimonials, feedback, social media posts, or other content to BloomsyBox or tag BloomsyBox on social media, you grant BloomsyBox a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, display, publish, distribute, edit, and share that content for marketing, advertising, website, social media, customer service, and business purposes.
You represent that you own or have the right to share the content and that the content does not violate the rights of any third party.
BloomsyBox may remove, edit, decline, or refuse to use any content at its discretion.
24. Intellectual Property
All website content, including text, product names, images, graphics, designs, logos, icons, trademarks, videos, software, and other materials, is owned by or licensed to BloomsyBox and is protected by copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, modify, distribute, sell, exploit, scrape, download, or use any BloomsyBox content for commercial purposes without our prior written permission.
25. Prohibited Uses
You agree not to use the website or services to:
- Violate any law or regulation
- Commit fraud or place unauthorized orders
- Interfere with website security or functionality
- Use bots, scrapers, crawlers, or automated tools without permission
- Copy, harvest, or misuse customer, product, pricing, or website data
- Upload viruses, malware, or harmful code
- Misrepresent your identity or affiliation
- Abuse promotions, discounts, credits, refunds, replacements, or customer service policies
- Harass, threaten, or abuse BloomsyBox employees, contractors, partners, or customers
- Use the website or content to compete with BloomsyBox without authorization
We reserve the right to suspend or terminate access, cancel orders, refuse service, or take legal action if we believe these Terms have been violated.
**26. Third-Party Services and Links
Our website may include links to third-party websites, payment processors, shipping carriers, subscription platforms, marketing platforms, review platforms, social media sites, or other services.
BloomsyBox is not responsible for third-party websites, policies, services, content, delays, errors, or practices. Your use of third-party services may be subject to their own terms and privacy policies.
27. SMS, Email, and Marketing Communications
By providing your email address or phone number, you may receive transactional messages related to your orders, account, delivery, subscription, or customer service inquiries.
If you opt in to marketing communications, you may receive promotional emails, SMS messages, offers, reminders, and other marketing content from BloomsyBox. You may unsubscribe from marketing emails or opt out of SMS messages using the instructions provided in those communications.
Opting out of marketing communications does not prevent us from sending transactional or service-related messages.
28. Privacy
Your use of the website and services is also governed by our Privacy Policy, which explains how we collect, use, share, and protect personal information.
By using BloomsyBox, you agree to the practices described in our Privacy Policy.
29. Disclaimer of Warranties
The website, products, and services are provided on an “as is” and “as available” basis, except as expressly stated in these Terms.
To the fullest extent permitted by law, BloomsyBox disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, and uninterrupted service.
Because flowers and plants are natural and perishable products, BloomsyBox does not guarantee that every product will exactly match the images shown online or last for a specific number of days.
Some states do not allow certain warranty limitations, so some of these limitations may not apply to you.
30. Limitation of Liability
To the fullest extent permitted by law, BloomsyBox shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, loss of goodwill, data loss, or business interruption arising from or related to your use of the website, products, subscriptions, or services.
To the fullest extent permitted by law, BloomsyBox’s total liability for any claim related to an order shall not exceed the amount paid by you for the specific product or order giving rise to the claim.
Some states do not allow certain liability limitations, so some of these limitations may not apply to you.
31. Indemnification
You agree to defend, indemnify, and hold harmless BloomsyBox, its affiliates, officers, directors, employees, contractors, agents, partners, suppliers, and service providers from and against any claims, damages, losses, liabilities, costs, expenses, and attorneys’ fees arising from or related to:
- Your use of the website or services
- Your breach of these Terms
- Your violation of any law or third-party right
- Any content, review, photo, message, or information you submit
- Fraudulent, abusive, unauthorized, or improper use of our products, website, promotions, or services
2. Force Majeure
BloomsyBox shall not be responsible for delays, failures, losses, damages, or inability to perform caused by events outside our reasonable control, including weather, natural disasters, carrier disruptions, labor shortages, strikes, supply chain disruptions, farm shortages, crop failure, disease, pandemics, governmental actions, war, terrorism, power outages, internet failures, payment processor issues, or other force majeure events.
33. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.
Any dispute arising from or relating to these Terms, the website, products, subscriptions, or services shall be brought in the state or federal courts located in Florida, unless otherwise required by applicable law.
34. Changes to These Terms
We may update these Terms from time to time. When we make changes, we will update the “Last Updated” date above.
Your continued use of the website or services after updated Terms are posted means you accept the updated Terms.
35. Contact Information
If you have questions about these Terms, your order, or your subscription, please contact us at:
BloomsyBox.com, LLC 200 NW 70th Ave Miami, FL 33122 United States Email: info@bloomsybox.com Phone: 8005180957
Last Updated: July, 2026
Welcome to BloomsyBox. These Terms and Conditions of Use & Service (“Terms”) apply to your access to and use of the BloomsyBox website, mobile website, products, subscriptions, services, and any related features or content offered by BloomsyBox.com, LLC, doing business as BloomsyBox (“BloomsyBox,” “we,” “us,” or “our”).
By accessing our website, placing an order, creating an account, purchasing a subscription, or using our services, you agree to these Terms. If you do not agree, please do not use our website or services.
1. About BloomsyBox
BloomsyBox is an online floral and gifting company offering farm-fresh flowers, plants, subscriptions, and gift products for delivery within the United States. Our products may include fresh flower bouquets, roses, orchids, tropical flowers, plants, seasonal collections, subscriptions, corporate gifts, and other giftable items.
Because we work with fresh, natural, and perishable products, availability, colors, varieties, stem counts, packaging, and delivery timing may vary based on seasonality, weather, farm availability, carrier performance, and other factors outside of our control.
2. Eligibility
You must be at least 18 years old, or the age of majority in your state of residence, to place an order or purchase a subscription from BloomsyBox. By using our website, you represent that you have the legal authority to enter into these Terms.
3. Accounts
You may be required to create an account to place orders, manage subscriptions, track deliveries, or access certain features. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
You agree to provide accurate, current, and complete information and to update your account information as needed. BloomsyBox is not responsible for delays, failed deliveries, or other issues caused by incorrect or outdated customer information.
4. Products and Product Availability
We make reasonable efforts to display our products accurately, including colors, sizes, descriptions, and images. However, flowers and plants are natural products and may vary in color, shape, size, openness, variety, and overall appearance.
Product images are for general reference and presentation purposes. Actual products may differ from the images shown on the website.
All products are subject to availability. We reserve the right to limit quantities, discontinue products, update assortments, or cancel orders if a product is unavailable, incorrectly priced, or cannot be fulfilled.
5. Substitution Policy
Because flowers and plants are seasonal and perishable, substitutions may be necessary from time to time.
If a specific flower, plant, color, container, vase, packaging element, or other item is unavailable, BloomsyBox may substitute an item of equal or greater value while making reasonable efforts to preserve the overall style, theme, color palette, and value of the original product.
For mixed bouquets, we may substitute flower varieties while keeping the overall design and color palette as close as possible. For single-variety bouquets, roses, orchids, tropicals, plants, or exclusive designs, we will make reasonable efforts to match the selected product but may substitute with a comparable color, variety, or item when necessary.
Substitutions may occur due to seasonality, farm availability, weather, quality concerns, logistics, or other fulfillment factors.
6. Orders and Payment
By placing an order, you agree to pay the listed product price, applicable shipping fees, taxes, and any other charges shown at checkout.
We accept the payment methods displayed at checkout. You authorize BloomsyBox and its payment processors to charge your selected payment method for the total order amount.
Prices are listed in U.S. dollars and may change at any time. We reserve the right to correct pricing errors, product errors, or availability errors, even after an order has been placed. If an error affects your order, we may contact you for instructions, cancel the order, or issue a refund.
We reserve the right to refuse, cancel, or limit any order at our discretion, including orders that appear fraudulent, abusive, intended for resale, incorrectly priced, or otherwise inconsistent with these Terms.
7. Shipping and Delivery
BloomsyBox ships fresh flowers, plants, and gifts using third-party carriers. Delivery dates shown at checkout are estimated or selected delivery dates, depending on the product and service level.
While we make reasonable efforts to deliver on or near the requested delivery date, we cannot guarantee exact delivery dates or delivery times unless expressly stated. Delivery may be affected by carrier delays, weather, holidays, incorrect addresses, recipient availability, building access, farm availability, volume spikes, or other circumstances outside our control.
Some products may ship before the selected delivery date to help ensure arrival within the expected delivery window. For perishable products, the recipient should retrieve the package promptly after delivery.
BloomsyBox is not responsible for failed, delayed, or damaged deliveries caused by incorrect shipping information, recipient unavailability, refusal of delivery, inaccessible delivery locations, carrier issues outside our control, weather events, natural disasters, or other circumstances beyond our reasonable control.
8. Address Accuracy
Customers are responsible for providing complete and accurate delivery information, including recipient name, street address, apartment or suite number, company name if applicable, phone number, and any required delivery instructions.
BloomsyBox is not responsible for orders that are delayed, lost, returned, or delivered incorrectly because of inaccurate, incomplete, or outdated shipping information.
If an address correction, re-route, replacement, or reshipment is required due to customer error, additional fees may apply.
9. Freshness Guarantee and Customer Support
We stand behind the quality of our flowers and plants. If your order arrives damaged, incorrect, missing, or in unsatisfactory condition, please contact our Customer Service team within three calendar days of delivery.
To help us review the issue, we may require your order number, recipient information, delivery details, and clear photos of the product and packaging.
Depending on the situation, BloomsyBox may offer a replacement, store credit, refund, partial refund, promotional credit, or another resolution at our discretion.
Because flowers and plants are perishable, claims submitted after the review period may not be eligible for replacement, credit, or refund.
10. Returns and Refunds
Due to the perishable nature of flowers and plants, BloomsyBox generally does not accept returns.
All sales are final unless BloomsyBox determines that an order qualifies for a replacement, refund, credit, or other resolution under our freshness guarantee or applicable law.
Refunds, when approved, will be issued to the original payment method unless otherwise determined by BloomsyBox. Credits and promotional codes have no cash value and may be subject to expiration dates, exclusions, or other restrictions.
11. Subscriptions, Auto-Renewal, and Recurring Billing
BloomsyBox offers recurring flower, plant, and gift subscriptions. By purchasing a subscription, you are signing up for an automatically renewing plan and authorize BloomsyBox to charge your selected payment method on a recurring basis according to the subscription plan you choose at checkout.
Before completing your purchase, we will disclose the subscription price, billing frequency, delivery frequency, renewal terms, cancellation policy, and any applicable shipping fees, taxes, or other charges. By placing your subscription order, you acknowledge and agree that your subscription will automatically renew until you cancel, pause, skip, or otherwise modify it in accordance with these Terms.
Subscription plans may renew monthly, bi-weekly, weekly, prepaid, or on another recurring schedule depending on the plan selected at checkout. Unless otherwise stated, your subscription will continue and your payment method will be charged automatically until you cancel.
12. Subscription Confirmation
After you purchase a subscription, BloomsyBox will send you a confirmation email that includes the material terms of your subscription, including the plan selected, recurring price, billing frequency, delivery details, and instructions for managing or canceling your subscription.
Customers are responsible for reviewing their confirmation email and account details to ensure the subscription information is accurate.
13. Managing Your Subscription
You may manage eligible subscriptions through your BloomsyBox account or by contacting Customer Service. Depending on your subscription type and the status of your order, you may be able to:
- Cancel future renewals
- Skip an upcoming delivery
- Pause your subscription
- Change your delivery frequency
- Update your shipping address
- Update your payment method
- Change certain subscription details
Subscription changes must be made before the applicable order is processed. Once an order has been processed, prepared, packed, shipped, or sent to fulfillment, it may not be eligible for cancellation, refund, address change, skip, or pause.
14. Cancellation
You may cancel your subscription at any time before your next order is processed.
If you signed up for your subscription online, you may cancel online through your BloomsyBox account or through another online cancellation method made available by BloomsyBox. You are not required to call customer service to cancel an online subscription.
Canceling a subscription stops future renewals and future recurring charges. Cancellation does not automatically cancel or refund orders that have already been processed, prepared, packed, shipped, or sent to fulfillment.
If you need help canceling, you may also contact BloomsyBox Customer Service at info@bloomsybox.com or 8005180957.
15. Renewal Reminders
Where required by applicable law, BloomsyBox will send renewal reminders before certain subscription renewals, including annual subscriptions, prepaid subscriptions, subscriptions with renewal terms longer than one month, or subscriptions that renew after a promotional or discounted period.
Renewal reminders may include the renewal date, renewal price, billing frequency, cancellation instructions, and a link or instructions to manage your subscription.
16. Prepaid Subscriptions
Prepaid subscriptions are billed upfront for the selected subscription term and may include multiple scheduled deliveries.
Unless otherwise stated at checkout, prepaid subscription purchases are final once the subscription begins. Canceling a prepaid subscription will stop future renewals, but it does not automatically refund unused deliveries remaining in the prepaid term unless required by law or approved by BloomsyBox.
Customers may continue to receive remaining prepaid deliveries after turning off future renewal.
17. Free Trials, Discounts, and Promotional Subscription Offers
If BloomsyBox offers a free trial, introductory discount, promotional subscription price, or other special subscription offer, the offer terms will be disclosed at checkout.
After the trial or promotional period ends, your subscription may automatically renew at the then-current subscription price unless you cancel before the renewal date. Promotional offers may be subject to eligibility requirements, exclusions, limits, and expiration dates.
18. Price, Product, and Plan Changes
BloomsyBox may update subscription prices, shipping fees, taxes, products, delivery options, or available subscription plans from time to time.
If required by law, we will provide notice of material changes before they take effect and explain how you may cancel if you do not agree to the change.
19. Subscription Delivery Timing
Subscription deliveries generally follow the schedule associated with your selected plan and original order date. However, subscription delivery dates are not guaranteed to occur on the exact same calendar date each month.
Because our products are fresh and perishable, BloomsyBox may ship subscription orders within a reasonable delivery window around the recurring date to allow for farm availability, production, fulfillment, monthly collection transitions, carrier timing, holidays, and weather-related issues.
Delivery timing may vary during holidays, high-volume periods, carrier disruptions, weather events, or other circumstances outside our reasonable control.
20. Gift Orders
BloomsyBox offers products intended for gifting. Customers are responsible for providing accurate recipient information and ensuring that the recipient is available to receive the delivery.
Gift messages may be included when available. BloomsyBox reserves the right to remove, edit, or refuse messages that contain offensive, threatening, illegal, or inappropriate content.
21. Corporate, Bulk, and B2B Orders
Corporate, bulk, wholesale, partnership, and B2B orders may be subject to separate terms, pricing, contracts, service levels, lead times, substitution rules, cancellation terms, and payment terms.
In the event of a conflict between these Terms and a separate written agreement signed by BloomsyBox, the signed agreement will control for that specific order or relationship.
22. Promotions, Discounts, and Gift Cards
Promotional codes, discounts, credits, rewards, and gift cards may be subject to specific terms, expiration dates, minimum purchase requirements, product exclusions, and other restrictions.
Promotions cannot be combined unless expressly stated. Promotions may not apply to subscriptions, sale items, gift cards, shipping fees, taxes, partner products, certain collections, or previous purchases.
BloomsyBox reserves the right to modify, suspend, cancel, or refuse any promotion, discount, code, credit, or offer at any time if we believe it is being misused, applied in error, or used inconsistently with the offer terms.
23. Reviews, Photos, Feedback, and User Content
If you submit reviews, photos, comments, testimonials, feedback, social media posts, or other content to BloomsyBox or tag BloomsyBox on social media, you grant BloomsyBox a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, display, publish, distribute, edit, and share that content for marketing, advertising, website, social media, customer service, and business purposes.
You represent that you own or have the right to share the content and that the content does not violate the rights of any third party.
BloomsyBox may remove, edit, decline, or refuse to use any content at its discretion.
24. Intellectual Property
All website content, including text, product names, images, graphics, designs, logos, icons, trademarks, videos, software, and other materials, is owned by or licensed to BloomsyBox and is protected by copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, modify, distribute, sell, exploit, scrape, download, or use any BloomsyBox content for commercial purposes without our prior written permission.
25. Prohibited Uses
You agree not to use the website or services to:
- Violate any law or regulation
- Commit fraud or place unauthorized orders
- Interfere with website security or functionality
- Use bots, scrapers, crawlers, or automated tools without permission
- Copy, harvest, or misuse customer, product, pricing, or website data
- Upload viruses, malware, or harmful code
- Misrepresent your identity or affiliation
- Abuse promotions, discounts, credits, refunds, replacements, or customer service policies
- Harass, threaten, or abuse BloomsyBox employees, contractors, partners, or customers
- Use the website or content to compete with BloomsyBox without authorization
We reserve the right to suspend or terminate access, cancel orders, refuse service, or take legal action if we believe these Terms have been violated.
**26. Third-Party Services and Links
Our website may include links to third-party websites, payment processors, shipping carriers, subscription platforms, marketing platforms, review platforms, social media sites, or other services.
BloomsyBox is not responsible for third-party websites, policies, services, content, delays, errors, or practices. Your use of third-party services may be subject to their own terms and privacy policies.
27. SMS, Email, and Marketing Communications
By providing your email address or phone number, you may receive transactional messages related to your orders, account, delivery, subscription, or customer service inquiries.
If you opt in to marketing communications, you may receive promotional emails, SMS messages, offers, reminders, and other marketing content from BloomsyBox. You may unsubscribe from marketing emails or opt out of SMS messages using the instructions provided in those communications.
Opting out of marketing communications does not prevent us from sending transactional or service-related messages.
28. Privacy
Your use of the website and services is also governed by our Privacy Policy, which explains how we collect, use, share, and protect personal information.
By using BloomsyBox, you agree to the practices described in our Privacy Policy.
29. Disclaimer of Warranties
The website, products, and services are provided on an “as is” and “as available” basis, except as expressly stated in these Terms.
To the fullest extent permitted by law, BloomsyBox disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, and uninterrupted service.
Because flowers and plants are natural and perishable products, BloomsyBox does not guarantee that every product will exactly match the images shown online or last for a specific number of days.
Some states do not allow certain warranty limitations, so some of these limitations may not apply to you.
30. Limitation of Liability
To the fullest extent permitted by law, BloomsyBox shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, loss of goodwill, data loss, or business interruption arising from or related to your use of the website, products, subscriptions, or services.
To the fullest extent permitted by law, BloomsyBox’s total liability for any claim related to an order shall not exceed the amount paid by you for the specific product or order giving rise to the claim.
Some states do not allow certain liability limitations, so some of these limitations may not apply to you.
31. Indemnification
You agree to defend, indemnify, and hold harmless BloomsyBox, its affiliates, officers, directors, employees, contractors, agents, partners, suppliers, and service providers from and against any claims, damages, losses, liabilities, costs, expenses, and attorneys’ fees arising from or related to:
- Your use of the website or services
- Your breach of these Terms
- Your violation of any law or third-party right
- Any content, review, photo, message, or information you submit
- Fraudulent, abusive, unauthorized, or improper use of our products, website, promotions, or services
2. Force Majeure
BloomsyBox shall not be responsible for delays, failures, losses, damages, or inability to perform caused by events outside our reasonable control, including weather, natural disasters, carrier disruptions, labor shortages, strikes, supply chain disruptions, farm shortages, crop failure, disease, pandemics, governmental actions, war, terrorism, power outages, internet failures, payment processor issues, or other force majeure events.
33. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.
Any dispute arising from or relating to these Terms, the website, products, subscriptions, or services shall be brought in the state or federal courts located in Florida, unless otherwise required by applicable law.
34. Changes to These Terms
We may update these Terms from time to time. When we make changes, we will update the “Last Updated” date above.
Your continued use of the website or services after updated Terms are posted means you accept the updated Terms.
35. Contact Information
If you have questions about these Terms, your order, or your subscription, please contact us at:
BloomsyBox.com, LLC 200 NW 70th Ave Miami, FL 33122 United States Email: info@bloomsybox.com Phone: 8005180957